Loyal I.T. Solutions

Mick Goodwin – Managing Director

Mick’s experience in the I.T. industry dates back to 1992. Mick previously worked for Telstra, Swiss Banking Corporation, Rothschild Australia, MTG Consulting (Midas Technology Group) and Absolute Business Systems. Fuelled by a desire to provide his clients with the highest level of customer service possible, he and his wife Julie, began Loyal I.T. Solutions in 2002 from his lounge room.

Mick has a young family (3 boys) on the Central Coast and his interests include basketball, guitar, travelling, cheering on the Wests Tigers and relaxing with family and friends.

Julie Goodwin – Director

Julie’s involvement with the day to day running of the business has ceased since becoming Australia’s first Masterchef. Julie remains a business owner and is responsible for Loyal I.T. Solutions marketing and team building events.

Julie enjoys cooking, reading, travelling and music.

Michael Trimblett – General Manager

Michael recently graduated from the University of Technology, Sydney with a Bachelor of Science in Information Technology majoring in internetworking earning a distinction average, a place on the Dean’s list and enlistment in the Golden Key Society for his efforts. Michael is a Cisco Certified Network Associate, Microsoft Certified Professional and is a member of the Australian Computer Society.

His energy and positive attitude, along with a strong customer service focus have made him a respected and valuable part of the Loyal team.

Michael provides excellent I.T. industry knowledge in the dental and specialist medical fields and provides great support for these clients.

Michael enjoys playing poker, soccer and is a sports nut madly following the Central Coast Mariners and the Cronulla Sharks.

Josh Blunden – I.T. Consultant

Josh studied I.T. / Cisco Technologies back in high school and found he loved it and it came to him easily. He then secured an I.T. traineeship with United Group LTD in 2004, before he’d even finished his HSC. He followed the traineeship up by working for a small company on the Central Coast called RACEIT, which involved contract work for the DET in High Schools on the Central Coast. From there he worked with Donaldson Filters on their IT Support Team. Finally, and best of all, he ended up on the team at Loyal I.T. where he has been a consultant since Dec 2007.

Josh has strong project management skills. He is motivated by and enjoys a good server implementation. Josh’s approach to work is very thorough, he never drops the ball. He is currently studying, and about to complete, a “Diploma of Management” which will give him a strong foundation in Project Management and the skills to continuing heading up server implementations.

Josh ‘winds down’ by mountain biking, snowboarding, wakeboarding, car racing … anything that gets the adrenalin going. He likes to chill out with a good movie or TV series, and loves to cook. If you’re looking for him of a weekend, 9 times out of 10 he’s hanging out with his family and friends

Brendan Cairns – I.T. Consultant

Brendan’s passion for I.T. started at an early age and he studied I.T. all through high school. His I.T. career started with Acer Technical Support and then moved into their Project Management team. He then went into a Technical Consultant role for Working Technology in the Sydney CBD and from there, into an internal I.T. role for Ramax Electrical Wholesalers before joining the Loyal team.

Brendan enjoys music and is the self-crowned singstar champion. He also enjoys technology, getting outdoors and catching up with friends.

Leon Black – I.T. Consultant

Leon’s I.T. career started with Microsoft Technical support. From there he expanded to Colgate internal I.T. support, Komatsu internal support, and then on to supporting Suncorp Metway internally before joining the Loyal team.

Leon is like a dog with a bone with a problem and is well known for his natural ability with all things technical. This benefits clients and our team alike.

Leon’s interests include cars and extreme sports including rally driving, tarmac racing, skydiving and snowboarding.

David Lamberton – I.T. Consultant

Dave developed a strong interest in I.T. at a young age. He brings to the team, a calm yet tenacious attitude that sees him follow issues through to a resolution. Dave is motivated by getting the job done and seeing our client’s satisfaction.

Dave enjoys going out to see live bands, tennis, hanging out with friends and beer, especially all at the same time.

Adam Gidley-King – I.T. Consultant

Adam Gidley-King is a valued member of the Loyal I.T. team. Adam joined us from Dell (Unisys) where he worked as an I.T. Tech.

Adam enjoys travel and is a keen surfer, usually starting his day with a wave or three. He also enjoys throwing in a line, reading and getting his hands dirty with computers. Adam is a fitness fanatic having won the junior and senior iron man title for 3 years with North Avoca surf club.

Craig Skilton – I.T. Consultant

Craig has 26 years experience in the IT industry in both New Zealand and Australia. Craig started his career as a junior programmer at Datacom Systems in Christchurch before moving to Australia in 1988 to work for a number of handheld computer companies (TCG/MSI, Telxon, Norand and Intermec). He then became involved in the printing industry.

At Intermec Craig gained experience working with barcode printers and at ATI he installed and repaired dot-matrix and laser printers. Most recently, Craig was a Systems Consultant at Oce Australia where he focused on the wide format and graphic display market.

Craig has an MCP (Microsoft Certified Professional) award and is studying towards his MCITP (Microsoft Certified Information Technology Professional) certification.

He has a young son and enjoys family time and keeping fit when he can.

Todd White – Level 1 & Hardware Support

Todd is your first step on the road with Loyal I.T. support. Todd’s background is in consumer I.T. support, with a specialty in virus removal and apple products. Todd displays a persistent, never give up attitude to any issue he encounters.

In his spare time he enjoys riding his motorcycle, competition karaoke, special effects design and laser tag.

Casie Dutton – Receptionist

Casie is our receptionist and administrative support person. Casie has a sunny disposition and keeps all the techs under control. Her positive energy and commitment to her job, keeps the office ticking over very efficiently. Casie has completed her Certificate IV in Business Administration with High Distinction’s, Casie loves her study so much she is continuing on to complete a Diploma in Management.

Casie enjoys swimming, netball, going to the movies and hanging out with friends.

Tracey Gear – Sales & Marketing Assistant

Tracey comes to Loyal I.T with a minimum of 10years experience within the I.T industry. Her roles have varied from Sales Administration to an Account Managers role. Working with Retail, Commercial, Corporate and Government clients,

Tracey has a wide knowledge of “Customer Service” and the expectations that are required for Customer Satisfaction. Tracey is a Qualified Internal Auditor and is proficient in Quality Assurance.

Tracey enjoys keeping fit, a 7 day a week gym junkie, with 2 personal trainers, she loves the beach and being outdoors.

Hayley Birch – Bookkeeper

Hayley is Loyal I.T.’s bookkeeper. She has great attention to detail, will put forth a tremendous effort in her drive to produce results. She has a direct, straight forward approach to most situations. Hayley obtained a Diploma in Accounting in 2010.

She has a passion for making musical instruments specialising in harps. Her other leisure activities include – snow skiing, walking along the beach, sewing, gardening and woodwork.

Jamie Goodwin – I.T. Trainee

For many years prior to joining the Loyal team, Jamie worked out of his home office with his father building and fixing computers. Jamie has completed his Certificate II and III in I.T. He is currently studying his Diploma in I.T.

Jamie enjoys riding motorbikes, playing video games and spending time with family and friends at BBQ’s.