At Loyal I.T. Solutions, we believe that our team is our business. Without the team, we are nothing. Therefore, we ensure that we only employ the best people, people that share our customer service ethic, people with good communication skills, people who care about you and your business.
We are proud of our current team consisting of:
Mick's experience in the I.T. industry dates back to 1992. Mick previously worked for Telstra, Swiss Banking Corporation, Rothschild Australia, MTG Consulting (Midas Technology Group) and Absolute Business Systems.
Fuelled by a desire to provide his clients with the highest level of customer service possible, he and his wife Julie, began Loyal I.T. Solutions in 2002 from his lounge room.
Mick has a young family (3 boys/men) on the Central Coast and his interests include basketball, guitar, travelling, cheering on the Wests Tigers and relaxing with family and friends.
Julie's involvement with the day to day running of the business has ceased since becoming Australia's first Masterchef.
Julie remains a business owner and is responsible for Loyal I.T. Solutions marketing and team building events.
Julie enjoys cooking, reading, travelling and music.
Michael holds a Bachelor of Science in Information Technology, is a Microsoft Certified Professional, ITILv3 certified, is a member of the Australian Computer Society and International Golden Key Society, and has held a Cisco Certified Network Associate certification. As part of Loyal I.T., Michael won the Gosford and Erina Chambers Young Business Executive 2014 award.
His energy and positive attitude, along with a strong customer service focus have made him a respected and valuable part of the Loyal team.
Michael provides excellent I.T. industry knowledge in the dental and specialist medical fields and provides superior support for these clients.
Michael enjoys playing poker, soccer and is a sports nut madly following the Central Coast Mariners and the Cronulla Sharks.
Naomi is customer focus driven and will ensure your request is dealt with in a timely manner when you contact Loyal I.T. Naomi also handles the majority of our sales and purchasing and loves keeping all the techs in order.
Even though her temperament is calm and pleasant, her personality is full of vibrancy and enthusiasm.
Naomi likes waking at 4 in the morning, she is obsessed with the colour black and loves all things dark and different. She is especially interested in malevolent masks, renovating her house and revamping furniture.
Anthony began his I.T. career as part of his Electronic Engineering studies. He has worked for various I.T. service companies on the Central Coast for over 12 years and before that specialised in Help-Desk technical sales, installation and programming across Australia.
As a construction cabler, he is qualified to plan and install computer and communications cabling and has implemented and managed a number of VOIP (Linux) servers for previous employers and customers.
Lately, he has planned and implemented major server upgrades for sites in excess of 120 users needing 24/7 uptime. He brings years of experience in Server and Desktop support including virtualisation on Hyper-V and VMware platforms.
Adam's I.T. career dates back to 2002. Adam's experience includes working with Microsoft Desktop Operating Systems, Server Operating Systems, support of Business Critical Applications and a broad array of Network/PC/Server Hardware. Adam's credentials include a Diploma of Network Engineering from Ourimbah TAFE, Business Administration Certification, Microsoft MCP and HSC.
Adam is a very friendly, easy-going and fun person who enjoys spending time with family and friends. He has recently bought his first house and has been happily married since 2013. Adam is a sports fanatic, following the Cronulla Sharks in the NRL, Central Coast Mariners in the A-League and other sports including Cricket and Ten-Pin Bowling.
Brendan has come to Loyal I.T. with almost 10 years' experience in computer retail. This included sales, repairs and support. Retail has instilled the importance of customer service within day to day dealings with clients. He has also had experience in web page design and teaching groups of people the use of computers. Brendan has many years of experience with many different computing products.
He is comfortable in the use of both Microsoft Windows and Mac OS X, but his experience goes back to MS-DOS 3.0. He has studied Certificate II and III in I.T. and is currently studying Certificate IV in Network Administration.
Brendan enjoys spending time with family and friends, going to the movies, tinkering with computers, reading and playing video games.
Peter has over 5 years experience in helpdesk support. He has grown up with computers and technology from a young age with more than 20 years IT experience.
Peter has tertiary qualifications in IT Network Administration, IT Web Design, IT Helpdesk, Customer Contact. He enjoys watching sports of all kinds, in particularly football, cricket and rugby league and enjoys sitting back and playing video games.
Adam Gidley King is a valued member of the Loyal I.T. team. Adam has a wide range of skills that have been well developed over the years. Adam has worked in the I.T. industry for over fourteen years and has developed specialist systems that made video games and movies to general networking LAN's, MAN's and WAN's.
Adam's current passions are for his little boy 'Mason' and his gorgeous little girl 'Nadia' who keep him busy day and night. Adam also enjoys travelling and is a keen surfer, usually starting his day with a wave. He also enjoys fishing, reading and getting his hands dirty with computers.
Raewyn looks after Loyal I.T.'s accounts. Her attention to detail and can-do attitude helps to keep the records straight and assist anyone with their account enquiries.
Raewyn exudes a warmth like no other, she has no ulterior motive other than to assist.
When Raewyn is not at work, she is planning adventures incorporating family and friends. Outdoor activities play a large part of her lifestyle.
Jayde Is the newest member at Loyal IT Solutions.
As the receptionist Jayde is the first point of contact when you come in to see the Loyal team, her smiley face will make you feel instantly welcomed. it is Jayde's role to make sure your support requests are dealt with efficiently as she has a passion for Customer Service.
Jayde has a very friendly nature and a positive can do attitude.
When Jayde is not at work she enjoys some of the finer things in life, like the beautiful beaches on the Central Coast, indulging in Sushi and listening to 90's hip-hop music.
Anna is extremely task oriented and prides herself on her efficiency.
Anna works side by side with Naomi, as well as assisting Jayde on reception and Raewyn with data entry she has a passion for all aspects of accounts.
Anna has recently started studying for her HSC through Oten Distance Education. She will be sitting the HSC over two years.
Anna is a sincere and endearing person, she has a great sense of humour and a lovable attitude in her work and personal life. Anna is a self-confessed "book nerd". She is extremely close to her three brothers and two sisters and enjoys spending her days off with them.
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