At Loyal I.T. Solutions, we believe that our team is our business. Without the team, we are nothing. Therefore, we ensure that we only employ the best people, people that share our customer service ethic, people with good communication skills, people who care about you and your business.
We are proud of our current team consisting of:
Mick's experience in the I.T. industry dates back to 1992. Mick previously worked for Telstra, Swiss Banking Corporation, Rothschild Australia, MTG Consulting (Midas Technology Group) and Absolute Business Systems.
Fuelled by a desire to provide his clients with the highest level of customer service possible, he and his wife Julie, began Loyal I.T. Solutions in 2002 from his lounge room.
Mick has a young family (3 boys/men) on the Central Coast and his interests include basketball, guitar, travelling, cheering on the Wests Tigers and relaxing with family and friends.
Julie's involvement with the day to day running of the business has ceased since becoming Australia's first Masterchef.
Julie remains a business owner and is responsible for Loyal I.T. Solutions marketing and team building events.
Julie enjoys cooking, reading, travelling and music.
Michael holds a Bachelor of Science in Information Technology, is a Microsoft Certified Professional, ITILv3 certified, is a member of the Australian Computer Society and International Golden Key Society, and has held a Cisco Certified Network Associate certification. As part of Loyal I.T., Michael won the Gosford and Erina Chambers Young Business Executive 2014 award.
His energy and positive attitude, along with a strong customer service focus have made him a respected and valuable part of the Loyal team.
Michael provides excellent I.T. industry knowledge in the dental and specialist medical fields and provides superior support for these clients.
Michael enjoys playing poker, soccer and is a sports nut madly following the Central Coast Mariners and the Cronulla Sharks.
Naomi is customer focus driven and will ensure your request is dealt with in a timely manner when you contact Loyal I.T. Naomi also handles the majority of our sales and purchasing and loves keeping all the techs in order.
Even though her temperament is calm and pleasant, her personality is full of vibrancy and enthusiasm.
Naomi likes waking at 4 in the morning, she is obsessed with the colour black and loves all things dark and different. She is especially interested in malevolent masks, renovating her house and revamping furniture.
Adam's I.T. career dates back to 2002. Adam's experience includes working with Microsoft Desktop Operating Systems, Server Operating Systems, support of Business Critical Applications and a broad array of Network/PC/Server Hardware. Adam's credentials include a Diploma of Network Engineering from Ourimbah TAFE, Business Administration Certification, Microsoft MCP and HSC.
Adam is a very friendly, easy-going and fun person who enjoys spending time with family and friends. He has recently bought his first house and has been happily married since 2013. Adam is a sports fanatic, following the Cronulla Sharks in the NRL, Central Coast Mariners in the A-League and other sports including Cricket and Ten-Pin Bowling.
Brendan has come to Loyal I.T. with almost 10 years' experience in computer retail. This included sales, repairs and support. Retail has instilled the importance of customer service within day to day dealings with clients. He has also had experience in web page design and teaching groups of people the use of computers. Brendan has many years of experience with many different computing products.
He is comfortable in the use of both Microsoft Windows and Mac OS X, but his experience goes back to MS-DOS 3.0. He has studied Certificate II and III in I.T. and is currently studying Certificate IV in Network Administration.
Brendan enjoys spending time with family and friends, going to the movies, tinkering with computers, reading and playing video games.
Peter has over 5 years experience in helpdesk support. He has grown up with computers and technology from a young age with more than 20 years IT experience.
Peter has tertiary qualifications in IT Network Administration, IT Web Design, IT Helpdesk, Customer Contact. He enjoys watching sports of all kinds, in particularly football, cricket and rugby league and enjoys sitting back and playing video games.
Adam Gidley King is a valued member of the Loyal I.T. team. Adam has a wide range of skills that have been well developed over the years. Adam has worked in the I.T. industry for over fourteen years and has developed specialist systems that made video games and movies to general networking LAN's, MAN's and WAN's.
Adam's current passions are for his little boy 'Mason' and his gorgeous little girl 'Nadia' who keep him busy day and night. Adam also enjoys travelling and is a keen surfer, usually starting his day with a wave. He also enjoys fishing, reading and getting his hands dirty with computers.
Iain has worked in the I.T. industry for over eleven years and has experience in areas ranging from IP Surveillance and large-scale wireless network deployments to providing technical support to doctors from a shed in the West Australian desert. Iain has also managed a Telstra store while remaining the Technician on Duty too.
Iain enjoys spending time with his family, reading, playing video games, swimming with his kids and tinkering with obsolete computers.
Maddie is newly graduated with a Bachelor of Information Technology, placing on Macquarie University's Honour Roll for each year of her degree. Her education has had a strong focus on I.T. solutions and how businesses can achieve a competitive edge with the right technology.
She comes to Loyal I.T. with over five years of customer service experience and is committed to delivering a standard of excellence to our clients through technical assistance for sales as well as helpdesk support. Maddie is driven by providing service that is reliable, caring and professional.
Outside of work, Maddie enjoys reading, watching sci-fi movies, and playing video games. She is passionate about encouraging girls to study STEM fields and pursue careers in Information Technology.
Raewyn looks after Loyal I.T.'s accounts. Her attention to detail and can-do attitude helps to keep the records straight and assist anyone with their account enquiries.
Raewyn exudes a warmth like no other, she has no ulterior motive other than to assist.
When Raewyn is not at work, she is planning adventures incorporating family and friends. Outdoor activities play a large part of her lifestyle.
Anna is extremely task oriented and prides herself on her efficiency.
Anna works side by side with Naomi, as well as assisting Stefanie on reception and Raewyn with data entry, as she has a passion for all aspects of accounts.
Anna has recently started studying a Bachelor of Law and Commerce majoring in Accounting at Australian Catholic University in North Sydney.
Anna is a sincere and endearing person, she has a great sense of humour and a lovable attitude in her work and personal life. She is extremely close to her three brothers and two sisters and enjoys spending her days off with them.
Stefanie has been working in customer service for over 10 years in Germany. She has experience in different companies and different positions. She has a very friendly nature and makes sure our clients are well looked after.
She came to the Central Coast to live here with her Australian husband. Stefanie helped people in Germany for over three years as a volunteer and is currently looking for some new opportunities as a volunteer. She loves travelling, reading and exploring her new home, the Central Coast.
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