The Loyal I.T. Code of Honour: A Reflection of Values That Build Real Connections  
At Loyal I.T. Solutions, our Code of Honour is more than just a set of principles – it’s the heart of who we are. It’s not about giving you a lecture on integrity or making bold statements with no action to back them up. Instead, it’s about showing you what we genuinely value and how we weave those values into every decision, every project, and every interaction. Here’s the...

Understanding Response Time to Your Request for Help - How to Request Help  
When it comes to managing your I.T. needs, Loyal I.T. Solutions is committed to keeping your business running smoothly.  Our Mission is to assist our clients to achieve their goals, by understanding their business and providing the solutions required. To achieve this goal we’ve carefully designed a service process that includes clearly defined priorities and a simple way for you to log support tick...

An Overview of Artificial Intelligence: Past, Present, and Future  
Artificial Intelligence (AI) has become an integral part of modern life, revolutionising industries and transforming how we interact with technology.    AI is part of our everyday life, including summarising comments on social media, facial recognition, image creation and editing, and our smart devices at home.   Let’s explore what AI is, how it is evolving, its current applications, its future po...

Navigating the New Landscape of .au Domain Name Registration
The AuDa, the regulating body for .au domain names are running eligibility checks to confirm each Registrant is eligible to hold an .au domain name at the time of renewal.  The ABN/ACN number associated with the registration must be eligible to hold the Domain registration. Where AuDa deems an ineligibility exists a Change of Registrant (CoR) will need to be actioned to maintain the registration for your Domain to an entity t...

Recently a Client was impacted by a data breach via a service provider, in the form of a compromised email account.  The breach involved information around names, addresses TFN’s & DOB etc. The Australian Signals Directorate has an Information leaflet regarding the Securing of Customer Personal Data, for small to medium businesses.  The information includes the Legislative requirements for protection of personal data and Key data security practice. Below is the Checklist...

Protecting Confidential Records in Your Business Protecting confidential records in your business is more crucial than ever. At Loyal I.T. Solutions, we recognise that safeguarding sensitive information isn’t just a technical necessity; it’s a pillar of trust between you, your employees, and your clients. Australian Laws on Data Storage Businesses in Australia must comply with stringent data protection laws. The Privacy Act 1988 outlines obligations that extend beyond mere comp...