CHECK NOW AND PLAN FOR ANY NECESSARY UPGRADES It's time to upgrade your Windows 2008 and/or 2011 servers. After years of declining support from Microsoft, there is now an official date of when these server operating systems will be classed as "end of life" and will no longer receive support. Less than a year away, Microsoft are urging all businesses using these servers to upgrade to newer software (such as Windows Server 2019) by January 14, 2020. The followi...

  Support for Windows 7 will cease in January 2020; are you prepared? As the saying goes, all good things must come to an end. Over the recent years, Microsoft has slowly been scaling back support for the Windows 7 operating system, but in January next year support will officially come to a close. When Windows 7 becomes end of life on January 14 2020, security vulnerabilities and software bugs will no longer be patched by Microsoft - which could leave your machine ins...

Unfortunately, a business was harmed in the making of this true story.

"Your files have been encrypted. Please submit payment within 48 hours to restore your data." Can you imagine turning on your computer tomorrow and finding all of your business data inaccessible?  Could you continue trading, or would your business come to a halt?  This is the precise scenario a small business was recently faced with. The business owners in this article, like many pe...

To be successful, a small to medium business must be seamlessly efficient and provide an outstanding customer experience. Your Information Technology should be the backbone of this goal. By investing in quality, reliable, proven I.T. infrastructure, you remove the likelihood of down-time, allowing you to concentrate on running your business and providing excellent service. Anything less will be costing you money in inefficiencies and downtime.
The Four Pillars of an effective I.T. N...

The latest phishing attack has made its way to the Loyal I.T. helpdesk today - with a cleverly disguised PDF attachment that asks for your email credentials.

You may have email correspondence back-and-forth with a potential client or customer that on the surface appears legitimate, but quickly goes sour once they attach a PDF document they say is related to their query, or is confirmation of their purchase.

This PDF may also appear legitimate - with a warning inside that says it ...

Like currency, your business data is life-blood; and there are many ways that business data can be lost. Why is a reliable backup process necessary? Small to medium-sized business are statistically more likely to lose data and it can be devastating. Here's why: You lose a big part of your currency to operate You spend a significant amount of time and money re-working important files You could be unknowingly contravening the privacy act Unscrupulous people ...