Posted in Applications

Understanding Response Time to Your Request for Help - How to Request Help  
When it comes to managing your I.T. needs, Loyal I.T. Solutions is committed to keeping your business running smoothly.  Our Mission is to assist our clients to achieve their goals, by understanding their business and providing the solutions required. To achieve this goal we’ve carefully designed a service process that includes clearly defined priorities and a simple way for you to log support tick...

Show it, say it, send it! Faster than typing an email? In today's fast-paced business world, effective communication is essential for streamlined operations. As technology evolves, video messaging has emerged as a powerful tool to replace traditional text-based messages. In this blog, we explore the reasons behind the shift towards video messaging and introduce some popular apps, as well as the convenience of using your phone to record and send video messages. The Rise of Video Messagin...

  Authentication and password security is part of the Essential Eight of Cyber Security and it is strongly advised for your network security. Using an authentication application is also evidence of compliance for insurance policies and investigations. In the past Loyal I.T. Solutions has strongly urged all their clients to implement two factor (2FA) or multi-factor (MFA) authentication. Our recommendation is to have two forms of authentication – one, a one-time passcode (OTP) via...