Understanding Response Time to Your Request for Help - How to Request Help  
When it comes to managing your I.T. needs, Loyal I.T. Solutions is committed to keeping your business running smoothly.  Our Mission is to assist our clients to achieve their goals, by understanding their business and providing the solutions required. To achieve this goal we’ve carefully designed a service process that includes clearly defined priorities and a simple way for you to log support tick...

Background On the 24th March 2022, the Australian Domain Administration (auDA) released a new website namespace with the “.au” shorter and more memorable namespace (for example “yourcompany.au”).   Application Process If you have an existing domain (for example “yourcompany.com.au”, “yourcompany.org.au” or “yourcompany.net.au”) you will be given priority access to apply to purchase the corresponding “.au” domain ...

Microsoft have done it again! The March Windows Security Update released on March 9th is causing a "Blue Screen Of Death" when printing.  Some of the printer brands known to be affected, include Kyocera, Ricoh, Zebra and Dymo.  Clients of Loyal I.T. who are on a Managed Services Support Agreement (MSSA) will not be affected by this issue because we have blocked the roll out of this update before it can be deployed.  For more information about Loyal I.T.'s MSSA...