Zoo and Snooze 2016

Posted by Michael Trimblett on 16 June 2016
Zoo and Snooze 2016

It's that time of year again.  On Friday August 5th, select members of the Loyal I.T. team are giving up their bed for the night and sleeping on the cold hard ground all to raise funds for Coast Shelter.  Coast Shelter is a not-for-profit charity based on the NSW Central Coast which provides accommodation and support programs for people who are homeless or at risk of homelessness.

Held every year in the middle of Winter up at the Reptile Park at Somersby, it has 2 main aims. They are to raise funds and to raise awareness through the business community, of the issues surrounding homelessness on the Central Coast of NSW.  Due to overwhelming support in the past few years, this year Coast Shelter has raised the bar and aims to raise over $100,000.

We're not asking you to give up your bed, all we are asking for is a small donation.  Please give to the team here.  The team members on Team Loyal are Michael Goodwin, Michael Trimblett, Raewyn Carter, Naomi McCahon and former team member Brendan Cairns.  You can choose to give individually or to the team.

We thank you for your support.

 

Posted in: Coast Shelter Zoo & Snooze Funrdraiser  

VIRUS ALERT: Cryptolocker outbreak

Posted by Michael Trimblett on 2 June 2016
VIRUS ALERT: Cryptolocker outbreak

We have had an alarming number of business reporting to us that a new variant of Cryptolocker is doing the rounds.  This variant is masquerading as an AGL energy bill inviting you to click on the links to "View your Bill" or click for "More details".  If you receive this email, delete it immediately.  The email will look similar to the image at the top of this blog.

Please circulate this link to all of your employees, friends and family.  If you are an AGL customer, please contact their customer support centre if you have any queries about the legitimacy of the email you receive branded with the AGL logo.

If you require assistance or have further questions about Cryptolocker, please don't hesitate to contact the Loyal I.T. Helpdesk on 02 4337 0700.

Posted in: Security  

Preventing the automatic update to Windows 10

Posted by Michael Trimblett on 21 April 2016
Preventing the automatic update to Windows 10

If you are on Windows 7, Windows 8 or Windows 8.1, you may be sick and tired of Windows constantly hounding you to upgrade to Windows 10.  Whilst Windows 10 is a solid product, upgrading is often fraught with danger.  Incompatibilities with hardware and software are the biggest reason not to upgrade.  The hours required to fix a system after a failed upgrade is the next biggest reason to never upgrade to Windows 10.

Now there is something you can do about it.  Never10 is a product developed and written by world renown network security researcher Steve Gibson of Gibson Research Corporation.  Steve, like many of our clients, is not wanting to move to Windows 10 because of the aforementioned reasons.  To further complicate things, Microsoft has recently moved the Windows 10 update on Windows 7, Windows 8 and Windows 8.1 from the "optional" section to the "recommended" section.  The default setting for Windows Updates is to automatically install all "recommended" updates.  This means one day you are happily using Windows 7, 8 or 8.1 and after rebooting your computer you could be using Windows 10.  This poses a lot of problems on business networks as there are often software products in use that are not compatible with Windows 10.

Steve decided to do something about this.  Never10 is a freeware product provided by the Gibson Research Corporation.  Never10 does as it says, it permanently turns off the Windows 10 upgrade notification and disables Windows ability to upgrade to Windows 10 at a click of a button; potentially saving you many hours of frustration and expense.  Since its release at the beginning on April 2016, at time of writing it has attracted almost 250,000 downloads!  Given these figures, there are plenty of people not wanting to upgrade to Windows 10.

If you are sick of the constant reminders to upgrade to Windows 10, download and run Never10.  If you would like assistance, please give our helpdesk a call on 02 4337 0700 or email help@loyalit.com.au and one of our friendly consultants will be able to assist you.

Read more about Never10 here.

*Note: Loyal I.T. Solutions is not affiliated with Gibson Research Corporation and the use of Never10 is at your own risk.
 

Posted in: News Windows  

Naomi gives blood

Posted by Michael Goodwin on 15 April 2016
Naomi gives blood

At our 2015 Conference, we set a goal to give back 6 days of service to our local community. Each of our team members could choose a cause they are passionate about, and get involved.


Naomi, our very own "Director of First Impressions", is the first to get involved. Naomi visited the Australian Red Cross Blood Service at West Gosford on Tuesday this week and donated 1 pint of her precious blood. In doing this, she has potentially saved 3 lives and the blood donated could be used in 22 different medical treatments.


One of the main reason's Naomi chose this cause was because around one third of blood donations help treat people with cancer - so it is a sign of support to our mate Adam Gidley-King.


Naomi has committed to doing this on a quarterly basis. We love Naomi and congratulate her for giving back to our local community.

Posted in: Misc  

Loyal I.T. launches new ticket logging system

Posted by Michael Trimblett on 14 March 2016

Do you need to log a service or support ticket with us?  Have no time to speak to someone to log a ticket?  Have more information than what can be conveyed through a phone conversation?  Now you can log a call for help by simply emailing help@loyalit.com.au.  Our automated ticket logging system will automatically assign you a ticket number and notify our technicians that you need support.  No longer will you have to wait in a phone queue to log a support call.  Simply email your request for support and we will contact you back.  Of course, if you still prefer to speak to someone you can always call us on 02 4337 0700 and speak to Naomi or Anna who are always keen to take your call.

Posted in: Services  

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